Doğa A.

VIP Passenger Services Specialist

İstanbul, TR.

About

Dedicated VIP Passenger Services professional currently with Turkish Ground Services (TGS), specializing in delivering exceptional customer experiences in high-stakes aviation environments. Proven background in retail sales and VIP-level coordination, with a strong foundation in customer service and operational excellence.

Work

Turkish Ground Services Inc (TGS Yer Hizmetleri A.Ş.)

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VIP Passenger Services Specialist

Yeşilköy, İstanbul, Istanbul, Türkiye

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Summary

Delivering premium, personalized assistance to VIP passengers across Turkish Ground Services’ network of domestic and international airport operations. Ensuring high-touch service from arrival to boarding, upholding TGS’s standards of excellence.

Highlights

Managing VIP meet & greet and fast‑track services at Istanbul and other Turkish airports

Supporting customer‑centric initiatives aligned with TGS’s performance and service excellence programs

Education

İstanbul Nişantaşı Üniversitesi

Sarıyer, İstanbul, Istanbul, Türkiye
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Associate Degree (Önlisans)

Skills

VIP Passenger Handling

VIP Meet & Greet, Fast Track Coordination, Customer Service.

Customer Service

Client Satisfaction, Communication, Attention to Detail.

Airport Ground Operations

Passenger Services, Flight Coordination, Ground Handling.

Doğa A.